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Senior Program Manager - Operations
SUNNYVALE CA 94086
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-88291454

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Proofpoint

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Summary

  Job posted:   Sat Apr 14, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Senior Program Manager - Operations
Senior Program Manager - Operations


Location:Sunnyvale, CA





Description




Company Overview


At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to:



+ Build and enhance our proven security platform


+ Blend innovation and speed in a constantly evolving cloud architecture


+ Analyze new threats and offer deep insight through data-driven intel


+ Collaborate with customers to help solve their toughest security challenges



We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity--and why more than half of the Fortune 100 trust us as a security partner.




The Role


The Proofpoint Global Operations team designs, builds, and manages the cloud infrastructure that hosts Proofpoint products. We also manage the datacenter capex and procurement processes for the company. We are looking for an experienced Program Manager to join our Operations PMO, reporting to the Director of Program Management in Operations.


Successful candidates will have program management experience in waterfall and agile environments. You are facile at building relationships across business functions, locations, and technical stakeholders. In our rapidly growing company, job responsibilities can change frequently to keep pace with the needs of our customers, so the ideal candidate must have the ability to adapt quickly and easily.


On the personal level, you are fun to work with, but can be serious when needed. You know when to push and when to cut some slack. You're approachable and have your own unique style that brings teams together to accomplish amazing things.


Your day-to-day



+ Manage and lead projects with multiple cross-functional, matrixed teams.


+ Create plans and schedules for agile, waterfall and hybrid projects.


+ Identify and manage complex dependencies and critical path deliverables.


+ Proactively manage changes in project scope, identify potential crises, and devise contingency plans.


+ Effectively set and communicate project expectations to team members and stakeholders in a timely and clear manner.


+ Communicate, both written and orally, on complex issues relating to process, projects, status, and resource staffing.


+ Cultivate and maintain open communication and constructive collaboration between key stakeholders acrossthe organization.


+ As a member of the Global Operations PMO, develop areas of knowledge through coursework, professional networks, mentorship, or other methods that contribute to building and maintaining a world-class organization.


+ Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value.


+ Maintain quality of service by establishing and enforcing organization standards.


+ Additional related responsibilities to be defined.



What you bring to the team



+ Experienced and comfortable working in a technical environment and with highly technical employees. Technical skills and knowledge desired.


+ Positive attitude and excellent verbal, written, and interpersonal communication skills.


+ Superlative attention to detail.


+ Able to develop and maintain collaborative working relationships with colleagues, team members, stakeholders, and leaders.


+ Ability to multi-task and fluidly change priorities as needed to meet business needs.


+ Successful experience leading technical projects; able to plan, organize, and manage the delivery of objectives with challenging timelines, escalating where appropriate.


+ Ability to manage escalations, knowing how, when, and to whom escalations should be directed.


+ Atlassian toolset (Jira, Confluence) or similar experience.


+ Strong knowledge of project management tools, process and best practices.


+ PMP and Certified Scrum Master (CSM) certification preferred.


+ 6-10 years of technical project management experience, preferably in an operations environment.



Why Proofpoint



As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture!


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Proofpoint is an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation or age.


Proofpoint does not accept unsolicited resumes from external recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Proofpoint will not consider or agree to payment of any recruiter or agency fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Proofpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.



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